Service Desk Applications

Public School Technology Allows Students to Succeed out of the Classroom


  What can we do to improve the public school operations for our children? This is a question that can receive a variety of answers, depending on who you ask. The answers to the question can differ because everyone has different perspectives about education and the quality of education that our children are receiving. Regardless of […]

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Implement the Perfect Service Desk for Your School


  For elementary, middle and high school classrooms, a cloud IT service desk can minimize and ease the rigorous daily IT requests from school, faculty, and staff. Utilizing a cloud IT service desk allows your IT specialist to quickly address the needs of your school, while simultaneously taking advantage of cloud services to manage a […]

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New SkyPortal Technology – Integrating the Cloud with Workflow Processes

    While attending the GWAVACon EMEA Conference in October 2014, SkyCentral proudly released SkyPortal. SkyPortal is a first-of-its-kind self-service portal that integrates cloud computing with workflow processes. SkyCentral’s SkyPortal is specifically designed to remove the need for on premise IT solutions that require in-depth management and are incredibly costly. SkyPortal is fully customizable, and automates processes, which improve productivity […]

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Gartner Notes Importance of Legacy Software During Initial Cloud Migration Stages

cloud computers

  Before any small, mid-size, or large company, considers migrating its core software, files, and documents to the cloud, a strategy must be agreed upon by all stakeholders in the organization. Part of this process includes tracking the workflow as decisions are made about the order of migration. As such, it is not uncommon for companies to approach this […]

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In Case You Missed it: New SkyCentral Self-service IT Service Desk

  Back in April 2014 the SkyCentral team took advantage of a global conference in Budapest, Hungary to unveil the upcoming beta version of User IT Elevated, its cloud-based software solution suite. The first product in this line of cloud-based services is the self-service IT portal, SkyPortal. This solution, allows users to access an IT […]

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Business Operations: Simplify All Of Your Typical Workday Tasks, Especially Your Help Desk


The addition of “the cloud” has had an impact on basically every part of your business operations, including your Finance department, Human Resources department, Marketing department, your Customer Service/Customer Support department, and other critical departments in your business. There are various help desk software and customer relationship management vendors that provide cloud-based solutions.  Why Is The […]

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Press Release: Why SkyPortal Will Change the Way Your Company Uses the Cloud

Back in October, the SkyCentral team was in Berlin, Germany at the GWAVACon 2014 and introduced SkyPortal. SkyPortal powered by GroupLink, is a first-of-its-kind self-service portal that integrates cloud computing with workflow processes. SkyCentral’s SkyPortal removes the need for costly, on-premise IT solutions that require in-depth management. SkyPortal is fully customizable and automates processes, which improves […]

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Business Operations: Have You Joined The Race To The Cloud?


Many businesses have already moved to the cloud, are in the process of moving, are researching information everyday on cloud computing and cloud-based services. One of the top drivers of businesses switching their business operations to the cloud is the cost control. Many businesses see a big difference in the amount of savings they receive.  No matter […]

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How Can Your Service Desk Help Your Company’s Digital Transformation?

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Companies are undergoing a digital transformation, with a greater number of business operations dependent on digital solutions. Business activities ranging from accounting to marketing to sales are moving online, relying on cloud-based solutions, and on automated processes. The purpose of these new technologies is to improve productivity and efficiency, save on various costs, stay competitive, and […]

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