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SkyCentral – User IT Elevated

SkyCentral offers a cloud-based suite of services that is designed to elevate the user IT experience. The company’s goal is to provide optimized, cloud-based services to companies large and small. Its technology removes the need for an on premise solution that requires management and costly infrastructure; thus providing a client with tens of thousands of dollars in hardware and operating savings. Our Software offers enterprise level solutions, but at a mid-sized business budget. Our implementation is designed with simplicity of deployment and operations in mind. Our first product is SkyPortal, a cloud based. Coming soon will be SkyDiscovery.

 

Save Time and Money with a Self-Service, Cloud Based Service Desk Portal

The SkyCentral Portal is a cloud-based self-service portal that automates processes to fulfill the most common user request services. This solution also provides business process support that allows organizations to leverage their investment in Microsoft’s Active Directory and System Center Configuration Manager (SCCM).

The SkyCentral Portal, a first-of-its-kind self-service portal, includes automated, verified password reset in the cloud, as well as automated hardware and software requests, and other simple workflow requests. The use of this solution will reduce support calls and allow technicians to focus on priority issues, resulting in increased technician productivity and improved end user satisfaction. Unlike other products, the SkyCentral Portal is inexpensive and easy to deploy, while maintaining an open, customizable, and integrated set of web services.

These are just a few of SkyPortal’s features:

Automate software lifecycles from request, to approval, to installation

Native integration with your active directory

Out-of-the-box templates to model the most common approval processes Status reports of all the requests

No VPN or Firewall changes needed to interact with the local directory

Predefined approval chains

 

Simplify Overwhelming Tasks with Cloud Hosted Discovery Tools and Reporting

Every minute that employees spend waiting on approvals for passwords, hardware requests, software requests, or any number of service desk tasks, is lost productivity.

Switch to our cloud hosted self service portal and you can

Increase security of private information

Minimize unnecessary time commitments by IT and the help desk

Meet audit regulations more effectively

Keep end users, employees, and management happy

 

Increase Productivity with Better Request Approvals and Workflow Completion

When you don’t have an effective system in place for software and hardware request approvals, information gets lost and your productivity suffers greatly. Workflow completion suffers from these same problems and deadlines are consistently missed.

With SkyCentral You can:

Establish a systematic workflow process that remains consistent

Create simple to use forms and templates at every process level

Know exactly who is working on critical work tickets

Never lose another work order

 

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Contact Us Send us a message or give us a ring.

Address:

563 W 500 S Suite 400 Bountiful, UT 84010   info@skycentral.com   (801) 335-0777 (Sales)   (801) 335-0778 (Support)

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