Posts Tagged ‘cloud’

In Case You Missed it: New SkyCentral Self-service IT Service Desk

  Back in April 2014 the SkyCentral team took advantage of a global conference in Budapest, Hungary to unveil the upcoming beta version of User IT Elevated, its cloud-based software solution suite. The first product in this line of cloud-based services is the self-service IT portal, SkyPortal. This solution, allows users to access an IT […]

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Business Operations: Simplify All Of Your Typical Workday Tasks, Especially Your Help Desk

The addition of “the cloud” has had an impact on basically every part of your business operations, including your Finance department, Human Resources department, Marketing department, your Customer Service/Customer Support department, and other critical departments in your business. There are various help desk software and customer relationship management vendors that provide cloud-based solutions.  Why Is The […]

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Business Operations: Have You Joined The Race To The Cloud?

Many businesses have already moved to the cloud, are in the process of moving, are researching information everyday on cloud computing and cloud-based services. One of the top drivers of businesses switching their business operations to the cloud is the cost control. Many businesses see a big difference in the amount of savings they receive.  No matter […]

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How Can Your Service Desk Help Your Company’s Digital Transformation?

Companies are undergoing a digital transformation, with a greater number of business operations dependent on digital solutions. Business activities ranging from accounting to marketing to sales are moving online, relying on cloud-based solutions, and on automated processes. The purpose of these new technologies is to improve productivity and efficiency, save on various costs, stay competitive, and […]

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Four Service Desk Mistakes You Should Avoid

Your service desk is a key part of your business; it will ideally help your business operations run smoothly and ensure that you’re meeting your goals. However, a service desk will serve as an advantage only if it’s managed well and doesn’t have any critical flaws. If a service desk is inefficient and wasteful, you […]

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Business Operations: The Importance of Automation in 2015 and Beyond

  When it comes to business operations, companies want to improve productivity and lower costs. One of the best ways to do this is to rely on more automated processes. A recent article from Talkin’ Cloud predicts that businesses throughout 2015 will be looking for reliable, high-quality automation technologies. These kinds of technologies can bring […]

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A Cloud of Software Success For Your Business

  Cloud Software is not just a data storage solution. It makes the entire work flow process more stream lined by encouraging productivity at a reduced cost. Here are some things you should know about the new and improved cloud. Mobile Working With the cloud, it is easier to access records, save data, communicate on […]

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What Google Had to Say About Cloud Software

  Since its inception, there’s has been a lot of excitement and hype surrounding cloud software. Most businesses see cloud services as a way of improving their business operations while saving money at the same time. Yet despite all the anticipation that has surrounded the cloud, it just received its biggest endorsement. Just a few weeks ago, […]

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Why use Cloud-Based Software for your Help Desk?

  One problem a small or midsize business may encounter is how to handle various help desk requests. They might lose track of a request, not know who is currently working on it, and not understand its priority level. Without an efficient way to process these kinds of requests, employees are less productive. They suffer […]

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Business Operations: Have You Turned On The Cloud Switch?

  A small business owner will typically have a list filled with really big dreams. A small business owner can have a dream of making its small business one of the most successful small businesses around, or have a dream of making the business larger so it can be a successful large business in the […]

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